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Slipping into the office: Safety First: When the journey to work becomes a source of accidents

It happened again at the end of January. I had just got off the bus, dusk had already set in, and suddenly - poof - I was lying on the floor. The scenario? Classic black ice. One minute I was walking on two legs, the next I'm involuntarily landing on the seat of my trousers. Confusion spreads through me until I realise: snow + rain + sub-zero temperatures = danger of slipping * to the power of ten. I look around me and can't shake the feeling that someone has let loose a colony of penguins. A funny spectacle, you might think, if it hadn't been for the one or two who paid for their balancing act with pain.

But wait a minute - didn't I just come from work? Was that already a work or commuting accident? If so, what do I have to do now? We will answer these and other questions in the following guide and go into more detail about what lies behind the dry term "commuting accident" and talk about other things such as risks, protective measures and what the German Social Accident Insurance (DGUV) has to do with it. Because let's be honest: at the end of the day, we all just want to arrive safely - but if that's not the case, we want to be as prepared as possible, don't we?  

What exactly are occupational and work-related accidents?

Now, before we delve deeper into the subject matter, let's first clarify what is meant by accidents at work and work-related accidents. These are accidents that occur at work or while travelling on business. An accident, as defined by the DGUV is a sudden, external event that causes physical damage. Sounds pretty straightforward, and it is.

The interesting thing is that insured activities not only include the work itself, but also a lot of things that happen around it. Whether it's a business trip where you slip and fall in the hotel, a company sporting event that's not about winning a gold medal, or a Christmas party where everyone can really switch off. All these activities are covered by the insurance as long as they are within the scope of the insurance.n Connection with the work stand.

But of course there are also limits. Not every incident is considered an accident at work. If you twist your back while secretly doing yoga in the office or stumble on the way to work while shopping privately, this is not covered. Accidents that you provoke yourself, whether through negligence or even intent - or because last night's party was too wild after all - are also not covered.

Road accidents explained: What you need to know to navigate safely

Back to my fall story on the way home... Then it dawned on me: when employees have an accident on the way to or from work, it's called a commuting accident in legalese. But what exactly does that mean for me and everyone else who navigates to work more or less elegantly?

DGUV formulates it like this:"Commuting accidents are accidents suffered by insured persons on the way to or from work or training centres. In principle, the direct route is insured."

A commuting accident is therefore more or less a work accident gone wrong - it affects everyone who is on their way to work or back home. This includes a colourful group of people: Full-time employees, the hard-working students and pupils, the heroes of volunteering and those caring for relatives at home. As soon as you set foot out the door, the insurance clock starts ticking - at least until you return.

The basics: When does it count as a commuting accident?

  • From the front door to coming home: The protection of your professional journey begins when you leave your four walls and ends the moment you enter them again.
  • Detours allowed: Life is not always a straight path. If you have to deviate from your usual route, your cover remains in place - provided the diversions is route- or work-related and does not serve a private purpose. 
  • Time for me = break in protection: A spontaneous shopping trip or a quick espresso with friends temporarily interrupts your insurance cover.
  • The choice is yours: The way you get to work - whether by public transport, bike or even on inline skates - doesn't matter. What matters is that your protection begins and ends when you open and close your front door.

But what if I stray from the straight and narrow?

So, there I was, back on my two feet after fate had briefly sent me to Berlin's icy dance floor. Just when I thought I had figured out all the pitfalls of my daily commute, a new question fluttered into my head: what happens if I don't take the direct route to work? The DGUV has clear rules for this.

Not every reason for a diversion is treated equally. A spontaneous trip to the lake just because the sun is beckoning will bring your insurance cover to a halt. But don't panic: As soon as you're back on your actual route to work or home, your cover will kick in again. The important thing here is: interruptions should not exceed two hours and a clear head is required during this time - alcohol and drugs are taboo.

Regardless of whether your route is straight or full of bends, the rules are on your side, provided you stick to them. This knowledge of the details of your insurance cover enables you to concentrate fully on your safety and health.

 

Insurance cover in the home office

An interesting detail that is becoming increasingly relevant in the current working world: Since the coronavirus pandemic, your insurance cover also extends to your home office. This means that even the journeys you make within your own four walls - be it to the printer or to the kitchen to get a cup of coffee - are covered by statutory accident insurance. 

This aspect is often underestimated or even overlooked, although it plays an important role for many of us. Especially in times when working from home has become the new normal for many, it is important to be aware of this extension of insurance cover. 

 

But beware: No protection without an agreement!

For your accident insurance cover when working from home, a clear agreement between you and your employer is required, ideally in writing, e.g. as an addendum to your employment contract. This also applies to occasional working from home or while travelling. In short, clear agreements ensure insurance cover in the home office and when working remotely.

 

Step-by-step: How do I report a work or commuting accident?

Reporting a work or commuting accident is crucial to protect your rights and claims. Here is a simple guide:

  • Immediate notification to the employer: Inform your employer about the accident as soon as possible. This is the first and most important step to ensure that the incident is officially recorded.
  • Documentation of the course of the accident: Record what happened, including the time, place and possible witnesses. This information is important for the subsequent processing of your case.
  • Medical treatment: See a doctor, especially if you have suffered injuries. The doctors should know that it is a work or commuting accident, as this is relevant for the settlement of treatment costs.
  • Passing on the information to the employers' liability insurance association or accident insurance fund: Your employer is obliged to report the accident to the relevant employers' liability insurance association or accident insurance fund. Make sure that this report is made.
  • Retention of all documents: Keep all documents relating to the accident and treatment in a safe place. This includes medical reports, confirmations from the employer and any correspondence with the employers' liability insurance association or accident insurance fund.

Take-Home-Message: Your safety compass

  • Accidents at work and on the way to work: You are protected at work and on the direct route to work.
  • Insurance cover: You are also covered when working from home and on detours.
  • Prevention: Key role of the DGUV in reducing accidents in the workplace.
  • Shared responsibility: Safety is a team effort - by employers, employees and insurers.
  • Active participation: Your contribution counts! Adhere to safety standards and practise caring.

Falling accident figures: The success of protection and prevention

Okay, now we've sorted out the work and commuting accidents. But what is actually happening in the background to make us all safer? This is where the DGUV comes into play, which is making a real difference with its prevention measures. Every year, thousands of accident reports land on their desks, making us realise that safety is no coincidence, but hard work.

These accident figures are not just dry statistics, but a wake-up call. They show us where the fire is burning and help us to tackle exactly where it is most needed. The DGUV takes the issue by the horns: With education, training and the development of safety standards. After all, it's not just about being prepared for the worst-case scenario. It's much better if accidents don't happen in the first place, isn't it?

The good news: It works! The figures prove us right. Accident figures have fallen significantly over the last 30 years. According to the DGUV, around 804,744 accidents at work were reported in 2021. Although this is around 44,000 more accidents than in the previous year, the period was also very much characterised by coronavirus restrictions and working from home.

Since the beginning of the 1990s, the number of annual accidents at work has fallen by almost 60 per cent. In 1992, the DGUV registered around 1.8 million accidents at or on the way to work. In the last 20 years, however, the total number of reported cases has remained consistently below one million - and the trend is downwards.

This is precisely where the flexibility and adaptability of the DGUV's work becomes apparent. It never sleeps, but evolves with our working methods. Safety in the home office? Sure, we're on board. Even the journey from bed to desk (with a small diversions via the coffee machine) is covered.

Conclusion: Safety as a shared responsibility

We have now navigated our way through the world of work and commuting accidents, protection in the home office and the importance of preventative measures. What remains is the realisation that safety on the way to and from work is a team effort. The German Social Accident Insurance is laying the foundations, but without the active involvement of all of us - employers, employees and the insurance companies themselves - it will remain just a scaffolding. Every contribution counts, from compliance with safety standards to small gestures of care.

FAQs:

What is the difference between a commuting accident and an accident at work?
An accident at work occurs during professional activity at the workplace, while a commuting accident occurs on the direct route to or from work. Both types of accident are insured by the DGUV.

Commuting accident: What to do as an employee?
In the event of a commuting accident, you should report the accident to your employer immediately and consult a doctor. The accident must also be reported to the employers' liability insurance association or accident insurance fund in order to claim benefits from statutory accident insurance.

Commuting accident: What is insured?
The insurance covers accidents that occur on the direct route from home to the workplace or vice versa. This includes necessary detours, e.g. for childcare.

Occupational safety: What are examples of commuting accidents?

Examples of commuting accidents are falls on slippery surfaces on the way to work, traffic accidents on the direct route home or accidents on detours taken for valid reasons (e.g. going to daycare).

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In the modern working world, ergonomics plays a decisive role in the well-being and performance of employees. An ergonomic workplace system goes beyond the mere arrangement of furniture; it includes the Customisation of the working environment to the Needs of the employeesto promote their health, safety and efficiency.

Adaptation of chairs and tables to ergonomic standards: Adapting work chairs and desks to ergonomic standards not only promotes health and safety in the workplace, but also boosts work efficiency and team productivity. An ergonomically designed workplace reduces the risk of musculoskeletal disorders and improves posture, which leads to increased performance and better working comfort.

Ergonomics pays off!

Promotion of a safety culture: Ergonomics is an essential part of a positive safety culture in the workplace. Safety culture refers to the shared values, beliefs and behaviours that make safety a top priority. By implementing ergonomic solutions and encouraging employees to take care of their health and safety, companies create a culture of mutual respect and responsibility that minimises accidents and injuries.

Economic advantages of ergonomics: Numerous studies have shown that improved ergonomics leads to an increase in employee health and productivity. These economic effects result from increased productivity and a reduction in ancillary costs caused by absenteeism due to illness. Companies that invest in ergonomic solutions benefit in the long term from a healthier and more productive workforce and lower sickness absence costs.

As Experts in occupational health and safety we recognise the crucial importance of integrating ergonomic concepts into the workplace system. Our customised solutions help companies, health and Productivity of its employees and to ensure long-term economic success.

Conclusion:

By implementing ergonomic best practices, companies can not only improve safety in the workplace, but also increase the well-being and performance of their employees.

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