● Provision of services - We provide the best possible prevention, protection and response services to ensure the safety of our customers.
● Employees - We ensure that we recruit, retain, support and develop the best employees.
● Value for money and resource utilisation - We ensure that we offer good value for money, make the most of our resources, invest in improvements and plan for a sustainable future.
● Governance - We guarantee that we provide the right information, processes and employees to make the right decisions.
● Co-operation - We work closely and trustfully with other service providers to offer a better service for our customers.
● Digital transformation - We use the latest technology to provide the information we need in the best possible and most effective way and to develop smarter ways of working and thinking.